SMAP provides comprehensive services after installations. All our services supported by a team of experiencedspecialist. In addition, we provide you a support service plan, including emergency call service, spare parts replacement and regular preventive maintenance schedules. Our customer hotline provides a round the clock service, all calls for help will be handled within guaranteed levels of response time and provide instant technical advices. Our maintenance and support services are summarized as below:
- Parts replacement
- Battery replacement
- On site Support service
- Service Level Assurance
- Carry-in maintenance and warranty Service
- Routine Preventive Maintenance and Checking
- Unlimited technical consultation service via the telephone
- 7 x 24 Hotline for emergency service